Privacy Policy

How we gather, use, disclose, keep, and protect your personal information is described in this privacy statement. It also provides details on how you can contact us to review, correct, or request the deletion or restricted use of your personal data.

You accept the terms of this privacy statement by using this website. If you do not agree with any part of it, please refrain from using our services.

Key Summary

Here is a brief overview of the main terms in our Privacy Policy:

  • Your use of BelieveIt.com is subject to the terms of this Privacy Policy.
  • We may collect personal details such as your name, email, phone number, address, and postal code when you interact with our website or services.
  • We may use your information to fulfill your orders, improve our services, or send promotional materials (with your permission).
  • We may share your information with authorized authorities or service providers as required by law or to complete service-related functions.
  • You have full rights to access, amend, or request the deletion of your data.

For any questions about how we handle your personal data, contact us at: support@believeit.com

Who We Are

This website, BelieveIt.com, is operated by BelieveIt India Private Limited, referred to in this policy as “we,” “us,” or “our.”

Registered Office: BelieveIt India Private Limited, Full Address

The security and privacy of your personal information are our top priorities. If you have concerns or queries after reading this Privacy Policy, you may reach out to our Data Protection Officer via the above email or our postal address.

Information We Collect

Different kinds of personal information may be gathered by us based on your interactions with our services. This information is collected for purposes such as fulfilling contractual obligations, customer support, improving user experience, and complying with legal requirements.

What We Collect:

  • Name, address, email, and contact number
  • Payment details including bank account information (only as required for transactions)
  • Information submitted through forms, support requests, or communications
  • Website usage data through cookies (see our cookie section below)

We collect this data:

  • When you place an order or register for updates
  • When you contact our customer service
  • When you use our website or respond to marketing communications

We are considered the Data Controller for the information collected.

How We Use Your Information

1. To Provide and Improve Our Services

In order to complete your orders, answer your questions, and improve user experience through the analysis of website usage and feedback, we utilize your information.  Feedback may be requested via email or phone. We retain this data for up to 3 years.

2. To Process Transactions

When you buy or sell a product on our platform, we use your information to complete the transaction. Bank details are securely stored for 48 hours, and other information is retained for up to 12 months.

3. For Customer Support

If you contact our customer service team, we use your personal information to investigate and resolve the issue. Usually, this data is retained for a year.

4. For Marketing and Promotions

With your consent, we may send you promotional content and updates about offers that may interest you. You can opt out at any time. We store this data for up to 3 years unless you unsubscribe earlier.

Sharing Your Information

We may share your data in the following scenarios:

  • With trusted service providers: e.g., mailing services or IT providers who assist in delivering our services.
  • In the event of a merger or acquisition: your data may be transferred as part of a business transaction.

Third parties acting on our behalf are bound by strict confidentiality and security obligations.

We may link to external sites, but we are not responsible for their privacy practices. We recommend reviewing their privacy policies if you access their services.

How We Secure Your Data

We implement a range of measures to keep your information safe, including:

  • Secure website access via HTTPS and SSL encryption
  • Use of firewalls and encrypted storage for sensitive information
  • Controlled access to personal data by authorized personnel only
  • Strong password recommendations and protection practices

No digital transmission or storage method is 100% reliable, no matter how hard we try. Submitting information online carries some risk, and we encourage caution.

Correcting or Deleting Your Information

If you wish to update your personal details, stop receiving marketing, or limit how your data is used, please send your request via post or email explaining your concerns. We will respond promptly and take appropriate action.

Note: Without your personal information, we may be unable to fulfill certain requests or services (e.g., processing transactions or responding to inquiries).

Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page, and where necessary, we will notify you via email or other means. We encourage you to check this page from time to time for any changes.

Contact Us

If you have any concerns or questions about this policy, or if you wish to file a complaint, please write to our Data Protection Officer at our registered address or email: support@believeit.com

Legal Basis for Processing Data

We process your data based on several lawful grounds:

  • Consent: You have explicitly agreed to specific uses of your data
  • Contract: The data is required to fulfill or prepare for a contractual agreement
  • Legal obligation: Compliance with tax, accounting, and other legal requirements
  • Vital interest: To protect your or someone else’s vital interests
  • Legitimate interest: When it’s necessary for business operations and doesn’t override your rights and freedoms

Cookies and Tracking

Cookies are small data files stored on your device that help websites function efficiently and track usage.

We use cookies to:

  • Analyze visitor behavior
  • Remember preferences and settings
  • Improve user experience

Cookies do not collect personal information such as names or payment data. You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of certain features on our site.